DrCita Doctor App – Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Doctor Profile Information

  • Full name, contact details (phone, email)
  • Qualifications, registration numbers (e.g., MCI)
  • Specialization, clinic/hospital details
  • ID proof, certifications (for verification)

b. App Usage Information

  • Login/logout timestamps
  • Appointment status and availability
  • Usage logs for performance monitoring

c. Patient Interaction Data

  • Details of appointments and consultations
  • Prescriptions uploaded by you
  • Notes and observations added to patient files

2. How We Use Your Information

We use your information to:

  • Verify your identity and medical credentials
  • Allow you to manage appointments and patient consultations
  • Communicate with you regarding service updates or support
  • Maintain secure access to digital prescriptions and patient records
  • Improve app performance and features

3. Information Sharing & Disclosure

We do not sell or share your personal data with third parties, except:

  • With patients, for sharing prescriptions, appointment updates, and messages
  • With labs or service partners, for coordinated care (only with your involvement)
  • With authorities, if required by law or to prevent fraud or abuse

4. Data Security

We implement strong security measures to protect your data, including:

  • Encrypted communication (SSL/TLS)
  • Secure storage of medical documents
  • Access control based on roles

5. Your Rights

You may:

  • Review and update your profile information at any time
  • Request deletion of your account and associated data (subject to legal retention obligations)

6. Third-Party Services

We may integrate with third-party tools (e.g., video consultation platforms, payment gateways). Their use is governed by their own privacy policies.