DrCita (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information of patients, doctors, hospitals, and staff who use the DrCita app and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, gender, date of birth.
  • Medical Information: Health records, prescriptions, lab reports, appointment details.
  • Professional Information (Doctors): Qualifications, specialization, schedules.

2. How We Use Information

We use your information to:

  • Provide hospital and clinic management services.
  • Enable appointment booking, and patient records.
  • Communicate important updates and notifications.
  • Improve app features, security, and performance.
  • Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell or rent your personal data. We may share information only:

  • With doctors, hospitals, and staff directly involved in your care.
  • When required by law, regulation, or legal process.

4. Data Security

  • All sensitive data is encrypted during transmission and storage.
  • Access is restricted to authorized personnel only.
  • We regularly update security practices to prevent unauthorized access.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data processing.
  • Request copies of your medical or personal data.
  • To exercise these rights, please contact us at: Info@Drcita.com

6. Children's Privacy

Our services are intended for individuals above 18 years of age. For minors, information must be provided or authorized by a parent/guardian.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@drcita.com

Website: Https://www.drcita.com